Video and content creation intern assisting in video editing and social media content preparation for a digital media company focused on family themes.
About the role
- Senior Content Scheduler handling client content scheduling, QA, and delivery at Akcelo. Collaborating with teams for process improvements and supporting junior schedulers.
Responsibilities
- Own complex schedules end-to-end, including last-minute changes and dependencies
- Collaborate with account managers, designers, developers, and stakeholders
- QA/test content to confirm correct rendering across relevant devices/platforms
- Maintain accurate records of launches, updates, and change history
- Provide timely Level 2 content support, including investigation and troubleshooting
- Triage issues, identify likely root cause, and escalate with clear, useful context
- Contribute to improvements in workflows, QA checklists, and internal processes
- Maintain and improve scheduling/support documentation and knowledge base
- Pull content reports on request using provided tools
- Maintain a high attention to detail and strong quality mindset
- Clearly communicate at all times, especially when something is unclear, blocked, or at risk
- Be a reliable team player who shares knowledge and helps raise standards
Requirements
- Proven experience in content fulfilment, digital operations, QA, or similar delivery-focused work
- Technically minded, with proven capability across a variety of software platforms
- Excellent written and spoken English, with strong comprehension and ability to follow detailed instructions
- Calm, methodical problem-solver who can troubleshoot issues and communicate clearly
- Strong attention to detail and pride in “first-time-right” quality
- Experience in tech environments and/or any coding background is a bonus!
Benefits
- Support onboarding and uplift junior schedulers through training and guidance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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