Responsable por el funcionamiento de cajeros automáticos en Ecuador, asegurando disponibilidad de efectivo y atención a problemas técnicos.
About the role
- Lead IT operations and manage teams across multiple locations for a growing AI communications platform. Optimize processes and establish strategies to support the company's growth.
Responsibilities
- Responsible for all IT operations at Aircall
- Manage IT staff at New York, Paris, San Francisco, and Seattle office locations
- Envision and execute IT strategy for growth
- Establish relationships with Procurement, Finance and Infrastructure Security teams
- Handle support tickets and optimize support ticket process
- Onboard and offboard employees from various tools
- Procure and distribute hardware; establish IT security policies
- Collaborate with external vendors
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years of experience managing and scaling IT operations AND teams.
- Strong technical expertise and prior experience in IT security.
- Strong technical expertise with Google Workspace, Okta, Jira or other ticketing solutions, and Zoom.
- Proven experience in optimizing IT processes and managing IT support teams.
- Excellent problem-solving skills and the ability to think critically and analytically.
- Strong interpersonal and communication skills, with the ability to work effectively with diverse teams and stakeholders.
- Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
- Proactive attitude with a passion for delivering high-quality results and driving continuous improvement.
Benefits
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching!
- Unlimited PTO — take the time you need to come to work feeling great!
- Wellness, internet, and childcare reimbursements
- Generous parental leave policy
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Trade Operations Specialist ensuring accurate trade capture in OMS/EMS systems and managing trade confirmations. Assisting in regulatory reporting and maintaining strong internal controls in Bangalore.
TechOps Platform Manager leading platform engineering for a mission - driven banking platform. Responsible for monitoring and improving platform resilience and performance within Monzo's TechOps team.
Senior Strategy & Operations Manager driving growth strategies for Allica Bank. Delivering high - impact projects across various functions in a hybrid working environment.
Technical Data Operations Manager at Profitero+, overseeing product data delivery and team leadership. Driving operational excellence and process improvements in a hybrid work environment.
Account Operations Specialist driving campaign success from launch to execution at Q1Media. Engage in account management, Ad Ops, and SEM responsibilities with a focus on effective collaboration.
Operations Manager responsible for managing on - site operations and ensuring safe delivery of projects. Overseeing works and coordinating with teams on the East West Rail initiative.
Head of Retail Operations at Mountain Warehouse, overseeing retail operations globally for a growing retailer. Collaborating with senior management to enhance performance and compliance across stores.
Fraud Intake Coordinator role at Capital One, providing customer support in fraud and disputes operations. Working from home and engaging with customers remotely.
Manager for Operations Improvement overseeing multiple projects at Walmart. Leading teams and managing budgets while ensuring project objectives are delivered on time and within scope.