Test Manager driving SAP - focused testing approaches for diverse projects at Qualysoft. Collaborating with teams to ensure quality and comprehensive coverage across critical SAP processes.
About the role
- SAP Support Consultant ensuring efficient logistics processes and supporting clients operationally in Berlin. Involves problem solving and coordination with SAP specialists.
Responsibilities
- Ensure stable and efficient SAP logistics processes
- Resolve incidents sustainably and reliably support our customers in their day-to-day operations
- Serve as the central point of contact for our customers in SAP application support with a focus on logistics
- Receive, analyze and process support requests and incident reports via the ticketing tool
- Ensure stable, high-quality operational SAP support in the customers' daily business
- Analyze incidents, change requests and error messages in logistics processes
- Reproduce, analyze and permanently resolve errors on customer systems
- Work closely with and coordinate internal subject-matter specialists and SAP on more complex issues
- Provide clear, traceable documentation of solutions
Requirements
- Degree in (business) computer science, business administration, logistics, or a comparable qualification with strong process understanding
- Several years of experience in the SAP logistics area, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
- Very good knowledge of logistics end-to-end processes including customizing in the modules SD, MM, LE and adjacent modules such as PP, FI and CO
- Experience in SAP application support and working with ticketing tools
- Analytical, solution-oriented and customer-focused mindset
- Independent, structured and reliable working style
- Team player, resilient and enjoy operational support and customer contact
- Very good German and English skills, both written and spoken
Benefits
- Professional development through individual training and SAP certifications
- Open, informal culture and a supportive team
- Structured support processes with modern ticketing tools
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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