SAP Field Service Management Consultant optimizing service and field processes via SAP solutions. Working in a hybrid model with a focus on client collaboration and implementation.
Responsibilities
You optimize service and field operations using SAP Field Service Management, connecting systems, people and mobile services into efficient end-to-end solutions.
Analyze and advise clients on service processes in plant and field service management using SAP Field Service Management (FSM).
Design, implement and configure SAP FSM, including integration with SAP S/4HANA or SAP ERP and other cloud solutions.
Capture and translate functional requirements into well-considered process and system solutions covering scheduling, mobile field service and service orders.
Conduct workshops, training sessions and testing together with business units and key users at our clients.
Support customer projects across the entire lifecycle — from presales through implementation and continuous optimization.
Requirements
Degree in (business) computer science, business administration with an IT focus, or a comparable qualification.
Experience in consulting or application management in the SAP environment, ideally in the CS, PM or SD modules, or with SAP Field Service Management (FSM).
Good understanding of service and maintenance processes (e.g. scheduling, dispatching, mobile technicians, service orders, SLAs).
Affinity for cloud solutions and integrations, e.g. between SAP FSM, SAP S/4HANA and other SAP cloud services.
Strong customer orientation, excellent communication skills and enjoyment of working in cross-functional, agile teams within the DACH region.
Benefits
Hybrid working model with a high degree of flexibility
Open, informal culture and a strong team
Exciting client projects focused on SAP Field Service Management with direct impact on service and field operations
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