Field Service Technician providing installation and maintenance services for ATMs and self - checkout systems. Engaging with clients to ensure best - in - class service as part of NCR Atleos' operations.
About the role
- Field Service Engineer for Agilent Diagnostic Service in NRW, supporting cancer diagnostics equipment installation and maintenance. Collaborating with cross-functional teams to optimize client solutions.
Responsibilities
- Support customers with on-site activities such as installation, implementation, maintenance and repair of medical devices
- Proactively respond to potential device or software issues
- Serve as a point of contact for technical questions and product support
- Collaborate with Agilent teams such as Support and Research & Development
Requirements
- Experience as a service technician for medical devices in diagnostics
- Vocational training or a Bachelor’s/Master’s degree in a scientific field (e.g., chemistry, biochemistry)
- Strong technical expertise in instrument/device technology
- Excellent German and English language skills
- IT certification (e.g., CompTIA)
- Regular experience with troubleshooting and problem solving
Benefits
- Health benefits
- Retirement plan
- Life insurance
- Employee assistance program
- Individualized professional development
- Open, collaborative working environment within the network of an international company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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