Hybrid SNOC Analyst – Junior

at Agencia VTAL

• Job title: SNOC Analyst – Junior
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, DNS, Firewalls, Google Cloud Platform, Grafana, ITSM, Linux, MacOS, SMTP, TCP/IP
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Analista de SNOC ensuring security for critical environments at V.tal's Cyber Fusion Center. Involves detecting, responding to, and mitigating security incidents while ensuring data protection and service continuity.

Responsibilities

• Monitor and triage security alerts generated by SIEM, EDR and Anti-DDoS solutions, ensuring effective initial response and correct routing of incidents.
• Act as Level 1 support for security incidents such as attack attempts, scans, anomalous behavior and potential compromises.
• Support ongoing review of alerting and correlation strategies to continuously improve detection.
• Identify requirements for creating new alerts and correlation rules in the SIEM based on monitoring observations.
• Analyze vulnerability reports (e.g., scans from tools like Nessus, Qualys, etc.) and notify responsible technical teams about detected nonconformities.

Requirements

• Experience with security solutions such as SIEM, EDR and XDR (e.g., CrowdStrike, Microsoft Defender).
• Knowledge of security in collaborative environments (M365 and G Suite).
• Experience managing firewall rules and evaluating DLP rules.
• Desirable skills with Anti-DDoS solutions (Netscout, NexusGuard, F5, Fortinet).
• Familiarity with Windows, Linux and macOS operating systems.
• Understanding of main network protocols (TCP/IP, HTTP/S, DNS, SMTP, etc.) and basic internet operation concepts.
• Ability to read and interpret logs (systems, firewalls, endpoints, etc.).
• Knowledge of attack vectors such as DoS/DDoS, malware, phishing and scanning.
• Experience with vulnerability analysis and management tools.
• Knowledge of document management and SOC/NOC operational procedures.
• Experience with monitoring and observability platforms such as Datadog, Grafana, Zabbix, BHOM and Elastic.
• Ability to administer, tune and create custom dashboards to monitor IT environment health and performance.
• Knowledge in log analysis, capacity trend analysis, threshold alerting and troubleshooting infrastructure incidents.
• Desirable experience automating routine monitoring tasks using scripts or APIs of these tools.
• Soft skills: critical thinking and analytical ability, good communication to report incidents, teamwork, proactivity in learning about new threats and technologies, and emotional control to handle incident situations.
• Differentiators: Experience with tools such as Fortinet, Netskope, CrowdStrike and Microsoft; technical knowledge of cloud environments (GCP, AWS, Azure); prior experience in a 24x7 SOC/NOC and incident response structure.
• Certifications such as: CompTIA Security+, CSA – EC-Council, ITIL, COBIT.
• Certifications or recognized training in infrastructure monitoring or observability (e.g., Datadog Certified, Elastic Certified Analyst, etc.).
• Experience integrating monitoring tools with ITSM for automatic ticket/incident creation.
• Education: Bachelor's degree in Information Technology, Information Security, Computer Engineering, or related fields.

Benefits

• Meal and/or Food Allowance
• Transportation Allowance
• Medical Insurance
• Dental Insurance
• Life Insurance
• Private Pension
• Profit Participation Program (PPR)
• Pharmacy Assistance
• Childcare Assistance
• Flexible working hours
• V.tal Benefits Club
• Extended maternity leave (6 months)
• Extended paternity leave (20 days)