Provide technical support and training for Energy Management and SCADA systems. Collaborate with Analysts and ensure reliable operations of systems in various operational settings.
Responsibilities
Provide complex technical support and training for computer Energy Management (EMS) Systems or Supervisory Control & Data Acquisition (SCADA) systems.
Provide leadership and guidance to Analysts in problem resolution and support activities through training and mentorship.
Represent the SCADA Display group in task forces, working groups, and special projects with minimal supervision.
Ensure reliable operations of EMS and SCADA systems, making recommendations for improvements in quality and reliability.
Maintain and enhance real-time data interfaces, tools, and software for SCADA.
Build and maintain custom online displays for EMS and SCADA systems.
Define and implement internal standards for EMS and SCADA.
Conduct complex troubleshooting and problem resolution across all areas of expertise.
Provide after-hours support for EMS/SCADA systems as necessary.
Requirements
Associate degree or higher from an accredited college/university in Computer Science, Electrical Engineering, Telecommunications or related technical field; or high school diploma and two years related military or electric utility technical experience.
Two (2) year DMS/EMS/SCADA experience with Associate's degree and four (4) years of experience with a high school diploma.
In addition to the DMS/EMS/SCADA experience noted above, detailed knowledge is required in one (1) of the following areas: Application development, Operating System support, Computer system administration, Database technologies and support.
Four (4) years DMS/EMS/SCADA experience with Associates Degree and Six (6) years of experience with a high school diploma.
Individuals with a Bachelor's Degree and 2 years of DMS/EMS/SCADA experience may be considered for entry into the organization at this level.
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