Technical Analyst organizing automotive homologation documentation while ensuring regulatory compliance with internal interfaces. Joining EDAG to shape the future of mobility.
About the role
- Technical Support Engineer at Advansys providing support for RAID-related systems and troubleshooting various data technologies. Collaborating with cross-functional teams to enhance efficiency and resolve issues.
Responsibilities
- **Provide technical support** for RAID-related systems, resolving issues related to SQL & PL/SQL queries, Hive DB, Apache Spark jobs, and Python automation.
- **Monitor system performance** and proactively identify areas for optimization in data pipelines, SQL queries, and Spark jobs.
- **Troubleshoot issues** related to data systems, including Spark jobs, Hive DB, and SQL/PLSQL processes, ensuring minimal downtime.
- Work with the development and data engineering teams to implement **bug fixes, performance enhancements**, and **system upgrades**.
- **Perform root cause analysis** for recurring issues and implement long-term solutions.
- Support data integrations, ETL processes, and workflows, ensuring they run efficiently across systems.
- **Assist in the automation** of common support tasks using Python scripting and SQL automation.
- Manage and troubleshoot issues with **distributed data processing** platforms like Apache Spark, ensuring data jobs are running as expected.
- Document incidents, troubleshooting steps, and solutions to create knowledge base articles for internal teams.
- **Collaborate with cross-functional teams** including Data Engineers, Analysts, and Developers to provide timely and effective support.
- Assist with **deployments and system upgrades**, ensuring minimal disruption to ongoing operations.
Requirements
- Familiarity with **big data technologies** (e.g., Hadoop, Kafka, etc.).
- Experience with Linux
- Knowledge of **data warehousing** and **data storage solutions**.
- Experience in creating **automated reports** and **performance metrics**.
- Previous experience in **customer-facing support roles** or **IT support engineering**.
Benefits
- Hybrid Working Model
- Social and Medical insurance
- Flexible and Friendly working environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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