Manager of Commercial Placement overseeing fleet transportation accounts and ensuring compliance while managing relationships with carriers. Aiming for optimization and efficiency in risk management processes.
Responsibilities
Develop and maintain deep knowledge of non-fleet transportation risks, including regulatory requirements, coverage options and market trends
Manage the carrier placement specialist(s), support team development and goals
Develop excellent partnerships with Client Advisors and Account Management to determine marketing strategy and to execute placement for new and existing accounts
Partner with the Director of Placement to maintain carrier relationships and cultivate new carrier relationships for the Midwest Division
Implement, support, and monitor key performance indicators (KPIs) to measure carrier placement performance, track metrics, and provide regular reports to senior leadership
Analyze submissions to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and control
Utilize underwriting guidelines to ensure compliance with authority levels and state regulations
Handle confidential and non-routine information
Review insurance policies and contracts and make recommendations for improvement, where possible
Occasionally attend seminars, company meetings, carrier events and educational activities needed to improve overall job expertise and product knowledge
Work with the sales and service teams to handle new and renewal remarketing process including but not limited to submitting to insurance companies, negotiating with the carrier/company as necessary, working directly with the insured to obtain information and answer questions
Work with division team members to prepare property and casualty insurance submissions for new business prospects and renewing accounts including, but not limited to: Insurance specifications for each line of coverage, loss summaries, prospect profile, exposure schedules, etc.
Promote and execute adoption of key technology, process optimization, automation, and streamlining, leveraging technology and innovation to enhance operational efficiency and scalability
Ensuring internal solutions and technology, such as AURIS and EPIC are being adopted and leveraged in a manner that maximizes client retention, growth and overall profitability
Requirements
Bachelor’s degree in business administration or related field is preferred
Must currently hold an active property & casualty license
Minimum of 5 years of progressive experience in the insurance and/or financial services industries
Proven experience in managing teams, implementing process improvements, and driving operational excellence
Proven record of driving operational excellence and efficiency in service of dynamic client experiences
Experience supporting business development lifecycle
Self-motivating and has the ability to motivate others to achieve and excel in a fast-paced, dynamic environment
Excellent business and people decision-making skills and problem-solving abilities
Model positive energy and handle stress in the face of challenges, deadlines, and aggressive financial commitments
Excellent leadership and coaching ability
Deep understanding of markets, clients, and competitors
Adept at cultivating and growing productive, long-term customer relationships
Demonstrates excellent communication and interpersonal skills
Exhibits superior presentation or relationship skills to present proposal
Benefits
Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
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