Data Analyst querying large datasets and developing reports using SQL and Tableau. Working on ad-hoc data requests and providing analytical insights to the organization.
Responsibilities
Query data for various ad-hoc data needs
Identify trends and perform in-depth analyses to uncover underlying drivers
Design, develop, and deploy various KPIs to track Service Quality, Productivity, Frequency, and Severity
Develop reports to track new initiatives and annual performance goals
Requirements
Experience in a traditional data or analytics corporate environment
Ability to learn new methodologies, databases, and analytical tools
Excellent skills in using Microsoft Excel and PowerPoint
Excellent Tableau and SQL skills (certification is a plus)
Excellent experience with Python and Jupyter Notebooks
Ability to analyze, organize and shift priorities to meet the needs of your manager/supervisor
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