IT Technical Advisor Specialist managing and optimizing contact center technologies for seamless customer experience. Ensuring technical support and system performance in a collaborative environment.
About the role
- Telephone Advisor in Cross Selling receiving calls from Entel Chile users. Assisting inquiries and closing mobile or home product sales in a hybrid work environment.
Responsibilities
- Recibir llamadas de usuarios Entel Chile y atender dudas, consultas para después ofrecer un producto móvil u hogar y cerrar una venta.
Requirements
- Experiencia de 6 meses en cross selling, ventas, atc, cobranzas, etc por call center.
- Disponibilidad de trabajar 8h + 1h break en un rango de 10am a 9pm.
- Facilidad de trabajar 1 mes presencial en Magdalena del Mar y luego desde casa hibrido (remoto 3 semanas y presencial 1 semana).
- Tener PC/Laptop para capacitaciones remotas y gestión hibrida al 2do mes.
Benefits
- Sueldo básico S/. 1130 mensual.
- Bono de indicadores hasta S/. 300 mensual.
- Bono de Bienvenida S/. 160.
- Bono de capacitación.
- Capacitaciones remotas.
- Comisiones ilimitadas.
- Asignación familiar S/. 113 mensual (solo para PPFF).
- Beneficios corporativos con instituciones de salud, entretenimiento y educación.
- Línea de carrera con solo 3 meses de permanencia.
- Pagos quincenales y puntuales en el banco de tu preferencia.
- 2 gratificaciones anuales.
- CTS.
- Vacaciones pagadas.
- Seguro de salud para ti y tus familiares derechohabiente.
- Capacitaciones y mentorías constantes de parte de la operación de Entel.
- Programa de incentivos SER+, reconocimientos semanales y mensuales.
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