Hybrid UX Researcher

at Rover.com

• Job title: UX Researcher
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Python, SQL
• Location requirements: Hybrid, Barcelona, Spain

About the role

• UX Researcher leading end-to-end research initiatives for Rover, enhancing user experience in pet care services. Collaborate with cross-functional teams to inform product and business strategies.

Responsibilities

• Lead end-to-end research across markets, ensuring findings inform product and business strategy.
• Collaborate closely with Product, Growth, and Marketing teams to define learning goals and prioritize research opportunities.
• Design and execute mixed-method studies (qualitative + quantitative) to evaluate experiences, concepts, and market fit.
• Integrate behavioral data, experiments, and user feedback into cohesive insights in partnership with analytics and data science.
• Apply AI and data tools (R, Python, SQL) for data processing, visualization, and pattern detection.
• Translate complex findings into clear narratives and visual stories for diverse audiences.
• Identify cultural nuances and behavioral differences that shape trust and adoption across countries.
• Contribute to the global research roadmap, aligning insights with business OKRs and long-term goals.
• Build and scale research systems, repositories, and dashboards to democratize insights across the organization.
• Collaborate with design, product, and engineering to test, iterate, and validate new ideas that enhance the Rover experience worldwide.

Requirements

• Bachelor’s or Master’s degree in Psychology, Human-Computer Interaction, Behavioral Science, Data Science, or related field.
• 4–6 years of experience in UX, market, or behavioral research, ideally within digital product teams or marketplaces.
• Strong foundation in qualitative methods (in-depth interviews, diary studies, ethnography, co-creation workshops).
• Familiarity with survey and experimental design, sampling, and statistical validation.
• Proven ability to synthesize qualitative data into actionable frameworks, journeys, and insights.
• Working knowledge of data analysis tools (R, Python, SQL) for quantitative research and pattern discovery.
• Awareness of AI-assisted research workflows for coding, clustering, or synthesis.
• Ability to collaborate effectively with Product, Growth, and Data Science to align insights with business decisions.
• Fluent in English; other European languages (German, French, or Spanish) are a plus.

Benefits

• Long-term incentive plan with a company performance-based cash payout
• Pension plan
• Private medical insurance
• 25 days PTO
• Meal allowance and flexible compensation plan (transport and nursery)
• Gym membership
• €450 to cover the costs associated with the adoption of a pet
• Annual €150 wellness reimbursement
• Flexible work hours, sometimes you'll need to be in at certain times, but on the whole, we're pretty flexible when it comes to managing workload and time
• Grab snacks, fresh fruit, in our kitchen to keep yourself going
• Regular team activities, events, game nights, and more
• Dog-friendly office