Senior QA testing functional scenarios at DOMVS iT. Collaborating closely with Product and Development teams in an agile environment.
About the role
- Mystery shopper conducting evaluations of customer service experiences in Switzerland. Flexible part-time role with scalable missions based on your availability and feedback.
Responsibilities
- Réalisation de missions d'évaluation mystère dans différents secteurs et marchés.
- Observation et évaluation de l'expérience client sur place
- Documentation des observations et des évaluations selon les critères prédéfinis
- Remplir des questionnaires sur les missions d'évaluation mystère effectuées.
- Collaboration étroite avec l'équipe afin de discuter des enseignements et des améliorations possibles.
Requirements
- Avoir au moins 18 ans
- Permis de conduire pour voiture
- Intérêt pour les études de marché et les visites mystères
- Capacité de communication et bon sens de l'observation
- Fiabilité et précision dans l'exécution des tâches
- Connaissances de base en informatique
- Résidant en Suisse
Benefits
- Soutien personnel et formation avant chaque mission.
- Gestion flexible du temps : vous décidez du nombre et du type de missions que vous acceptez !
- Une rémunération sûre et fiable sur la base d'honoraires.
- Votre avis est activement sollicité et a de l'influence.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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