Research Program Manager at Snorkel AI managing research projects and partnerships to accelerate AI capabilities. Building structures for grants and data - driven strategies across teams.
About the role
- Customer-Facing Technical Program Manager implementing AI-driven solutions at a UK-based tech startup. Coordinating projects, fostering customer engagement, and driving innovative AI deployments.
Responsibilities
- Coordinate multiple workstreams with internal engineers, data scientists, and external customer teams.
- Keep everyone aligned — proactively communicate updates, risks, and next steps across functions and time zones.
- Unblock issues quickly by finding creative paths forward using the tools, people, and information available.
- Lead short-term technical projects to deploy and integrate our AI platform within enterprise environments.
- Debug and troubleshoot customer issues in real time — from data ingestion to model inference and API integrations.
- Rapidly prototype or configure creative solutions using our existing tools, SDKs, and APIs.
- Collaborate with Product and Engineering to identify feature gaps and influence roadmap priorities based on field learnings.
- Serve as the technical point of contact during deployment or pilot phases.
- Translate customer objectives into actionable, time-bound technical plans.
- Deliver technical clarity and confidence during high-stakes customer engagements.
- Dive into technical details when needed: debug integrations, validate data flows, test features, and write clear engineering tickets or documentation.
- Use existing APIs, scripts, and workflows to prototype or patch together practical solutions.
- Continuously apply AI tools (e.g., for summarization, debugging, code generation, documentation, or workflow automation) to move faster and smarter.
- Build credibility through competence and calm under pressure.
- Use soft power to align internal and external stakeholders — whether convincing a customer to adjust scope or persuading an engineering team to re-prioritize.
- Frame trade-offs clearly and help everyone focus on what drives the greatest value fastest.
Requirements
- 5+ years of experience in Technical Program Management, Forward Deployed Engineering, or Customer Engineering roles in SaaS or AI-related companies.
- Deep comfort operating across technical and non-technical domains; ability to talk APIs one minute and business impact the next.
- Strong debugging and troubleshooting instincts — you don’t stop at identifying a problem; you help find or prototype a fix.
- Exceptional communication and stakeholder management skills — written, verbal, and async.
- Proven ability to influence, negotiate scope, and align teams in high-stakes, fast-moving environments.
- Daily use of AI tools in your workflow; ideally, you’re AI-native — comfortable prompting, automating, and leveraging models creatively.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Lead quality efforts for cardiac surgery product development at Medtronic. Collaborate with cross - functional teams to ensure compliance with regulatory standards.
Senior Engineering Program Manager in Quality Core Team at Medtronic, leading quality efforts for cardiac surgery product development. Collaborating with cross - functional teams to ensure compliance across all global Quality disciplines.
Senior Technical Program Manager supervising complex technical programs at M&S. Leading delivery structure, budget management, and improvements across product groups.
Consultant leading end - to - end analytics and automation workstreams at Dell's Supply Chain Assurance team. Delivering transformation and strategic initiatives to enhance supply chain resilience and efficiency.
Senior Technical Program Manager focusing on cloud cost management and efficiency for Disney's technology teams. Collaborating with engineering managers to drive strategic initiatives and operational improvements.
Technical Program Manager leading data - centric security solutions in regulated environments for Public Sector clients. Collaborating across teams to ensure successful deployments and compliance adherence.
Senior Federal Technical Program Manager at Hewlett Packard Enterprise driving execution of secure cloud environment operations. Managing IT operations and customer engagement in the federal space.
Technical Program Manager leading software initiatives at Salesforce. Managing cross - functional programs with significant business impact to drive operational excellence and align strategy.
Body Control Release Train Engineer responsible for software delivery using agile methods for Ford's EV team. Collaborating closely with technical teams and ensuring quality product delivery.