Technical Advisor for Bosch Thermotechnik providing customer support through phone. Involves technical consultation and on-site team support in a hybrid work setting.
Responsibilities
Handling customer calls regarding maintenance and servicing of heating boilers and heat pumps
Supporting the on-site team with customers via remote maintenance
Technical consultation for gas boilers, gas-fired boilers and heating systems
Requirements
Completed training as a heating installer, ventilation technician, electrician, gas and water installer, mechatronics technician or equivalent
Professional experience with heating technology and gas boilers
Fluent German, spoken and written (C2 level)
Very good PC and Microsoft Office skills
Enjoyment of communication and telephone work
Composure in stressful situations
Benefits
Permanent employment
Inspiring atmosphere: state-of-the-art offices enable a clear separation of work and private life OR the option for 100% remote work after successful onboarding
Mentoring and motivation: direct support and feedback from colleagues and supervisors
Various team events such as summer parties to create your best Foundever moments with the team
Exclusive employee benefits: shopping discounts, bike leasing, maximum contributions to capital-forming benefits (vermögenswirksame Leistungen), company pension plan, voucher card with regular top-ups
Health and wellbeing programs: in-house gym, free massages, global wellness program, dedicated fitness app, discounts at Wellhub, and more
Internal career opportunities: 84% of our promoted positions and 93% of our leadership roles are filled internally
International advancement opportunities through worldwide German-language projects
27–31 days of annual leave (depending on length of service) plus special leave
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