Squad Leader role managing LATAM client relations for F2F, a marketing agency utilizing AI. Overseeing project demands, ensuring client satisfaction, and supporting strategic marketing initiatives.
Responsibilities
Manage client relationships and ensure client satisfaction, with direct contact with LATAM management.
Coordinate day-to-day requests and deliverables, aligning priorities with the internal team and the PMO.
Participate in strategic campaign planning for the entire LATAM region.
Ensure execution of deliverables within deadlines, scope, and expected quality standards.
Support the team in strategic decisions related to digital marketing, performance, social media, and content.
Requirements
Fluent English (required for contact with LATAM management).
Spanish communication skills are desirable.
Project management experience and familiarity with tools such as Jira, Asana, Trello, or Monday.
Management of schedules and scopes, with strong attention to prioritizing deliverables.
Client servicing and relationship management with global clients, ensuring clear communication and strategic solutions.
Budgeting and delivery control.
360° knowledge of marketing, with depth in digital and a consultative approach.
Familiarity with Artificial Intelligence applied to marketing (personalization and segmentation).
Benefits
Autonomy in how you execute your work.
Remote work with client visits when required.
Free access to the InquietaMENTE Knowledge Track for professional development.
Partnership with Conexa: an online platform for emotional health and wellbeing (2 free sessions per month with psychologists and 2 with nutritionists).
Partnership with Wellhub (Gympass) to support your physical health.
23 paid working days per year of paid leave (scheduled throughout the year).
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