Lead enterprise customizations for Valence’s AI coaching platform in a hybrid role. Collaborate with cross-functional teams while designing and implementing high-impact workflows in AI systems.
Responsibilities
Lead enterprise customizations for Nadia—our AI coach—adapting and deploying tailored solutions for complex customer environments.
Balance bespoke vs. reusable architectures, and build the tooling and evaluation muscle that helps us scale enterprise AI deployments.
Collaborate cross-functionally with Product, AI Research/Applied AI, and Engineering, ensuring our most advanced enterprise AI systems are safe, performant, and aligned with user outcomes.
Make hard tradeoffs: Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly.
Mentor and level up others: Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training.
Track deployment speed, adoption, satisfaction, and quality; identify opportunities for reusability and efficiency gains.
Requirements
5+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast.
LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails.
Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering.
Enterprise craft: stakeholder management, discovery, and communication. You know when to push back and when to ship.
Quality mindset: you hold the line on accuracy, safety, and performance while maintaining pragmatism.
Growth mindset: Growth mindset focused on continuous skill development in rapidly evolving AI landscape
Startup DNA: Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution.
Benefits
Competitive salary including base + bonuses
Comprehensive health coverage (medical, dental, vision) from day one
Generous PTO, company-wide R&R shutdowns, and paid parental leave
Retirement plan support for US and global employees
Meaningful ownership in a venture-backed company at a growth inflection point
Financial upside that comes from scaling fast
Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact.
A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
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