Head of AlphaGen Investor Research Product Engineering leading product strategy and transformation at BlackRock. Focusing on cloud - native, AI - first research ecosystem.
About the role
- Software Engineer for AI Dialer enhancing user-facing features and collaborating on UX improvements. Responsible for building and maintaining dialer functionality while ensuring high performance.
Responsibilities
- Build and maintain core dialer features that reps interact with daily.
- Collaborate with design/product to ship UX improvements with polish.
- Improve backend APIs and frontend performance to reduce latency and complexity.
- Partner cross-functionally with Integrations and Voice Infra to ensure seamless end-to-end flows.
- Builds toward senior ownership of dialer experience systems.
- Gains exposure to distributed systems and integrations.
Requirements
- 3–5 years engineering experience, ideally in SaaS products.
- Strong skills in modern frontend (React) plus backend (Node/TypeScript, REST APIs).
- Solid understanding of data models and caching (Postgres, Redis).
- Enjoys working close to users and iterating quickly.
Benefits
- comprehensive health, dental, vision, life and disability insurance coverage
- hybrid work
- unlimited paid time off
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