Site Reliability Engineer working with cloud-based healthcare technology at AdvancedMD. Enhancing reliability and performance through collaborative automation and observability.
Responsibilities
Ensure proper monitoring, alerting, and observability across production and development environments
Collaborate with Product, Engineering, and IT Operations teams to identify and resolve issues affecting application performance and stability
Design and build self-service tools and automation to reduce manual operational work and improve response times
Participate in Change Management and Incident Review processes, contributing to root cause analysis and long-term fixes
Develop and enhance operational SLOs, SLIs, and SLAs in partnership with engineering teams
Automate scaling and recovery processes to improve system resilience
Support services before they go live through design reviews, capacity planning, and operational readiness assessments
Participate in a shared on-call rotation to ensure 24x7 production system reliability
Continuously evaluate and adopt emerging technologies to optimize performance, cost efficiency, and automation
Contribute to a healthy and collaborative engineering culture through documentation, mentorship, and teamwork
Requirements
Bachelor’s degree in Computer Science or related field, or equivalent professional experience
3+ years of experience in a technical or operations engineering role in a highly regulated environment
Hands-on experience with cloud platforms. Primarily AWS (EC2, RDS, Route53, S3, ECS, Lambda, IAM, VPC, CloudFront) but Azure/GCP are a plus
Proficiency in one or more scripting or programming languages: PowerShell, Python, Bash, C#, Golang, or TypeScript
Experience managing Windows Server and SQL Server environments; familiarity with Linux administration (Ubuntu)
Experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation
Knowledge of containerization and orchestration technologies, such as Kubernetes and ArgoCD
Familiarity with source control (Azure DevOps) and work management tools (Jira, Confluence)
Experience with monitoring, APM, and log aggregation tools such as Splunk, Prometheus, Grafana, Nagios, CloudWatch
Familiarity with distributed tracing concepts and experience using OpenTelemetry to instrument, collect, and analyze telemetry data
Understanding of networking fundamentals, automation frameworks, and DevOps principles
Familiarity with AI tooling and its application in modern development environments to streamline coding and problem solving
Benefits
Competitive compensation and total rewards benefits
Comprehensive health, dental, and vision insurance
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