Service Designer at Kyndryl collaborating with teams to create high-value co-creation sessions. Leading multi-disciplined projects and delivering innovative design solutions that transform customer experiences.
Responsibilities
Collaborate closely with Experience Strategists and Service Design peers to create high-value co-creation sessions for our customers and partners
Guide a multi-disciplined team through projects, providing insights and leadership to deliver innovative solutions, including prototypes and visual design artifacts
Work with Kyndryl business and account leaders, technical strategists, customers, and alliance partners to define problems, envision solutions and service blueprints, and bring these solutions to fruition
Requirements
4+ years in human-centered design, emphasizing design strategy, service design with a focus on UX/UI, and co-creation
Solid understanding of Design Thinking, UX Research and Human-Centered Design methods
Confident in (co-)facilitation of design processes and customer workshops in projects
Entrepreneurial mindset, thrive in ambiguity and enjoy ‘first of a kind challenges’
Support multi-discipline teams through a service design and blueprinting engagement, resulting in experience-based roadmaps that enable technologists to dig more deeply into solutions
Excellent collaboration and communication skills with customers and internal stakeholders
Strong presentation skills in pre-sales environment
Fluent in both German and English, verbally and written.
Bachelor's degree in related or other field
Portfolio demonstrating craft, strategic thinking, leadership, customer engagement, and inventive solutions in a variety of contexts
Senior Designer designing products in the beauty, lifestyle, and accessories sectors for Twelve. Collaborating with top - tier global brands to produce high - quality, trend - resonant designs.
Designer providing advanced design and drafting support for engineering projects at Pape - Dawson Engineers. Responsibilities include creating detailed construction documents and collaborating with project managers.
Experienced pre - silicon verification engineer at Intel's Neuromorphic Computing Lab. Developing and implementing verification frameworks for neuromorphic silicon technologies.
Designer II or III managing civil grading and stormwater management at Mortenson Engineering Services. Collaborating with engineering and design teams for successful project delivery.
Graphic Designer transforming agricultural concepts into engaging visuals for Illinois Farm Bureau. Collaborating on marketing efforts and executing creative ideas for diverse media campaigns.
Designer working with teams to create healthcare designs and plans for various projects. Collaborating with clients and stakeholders to facilitate innovation and excellence in healthcare architecture.
Civil Designer focused on roadway engineering and design projects for Stantec in Rochelle Park, NJ. Collaborating with transportation professionals to deliver innovative solutions for community infrastructure.
Senior Engineer developing innovative high - speed analog IC products at Nokia in a collaborative team. Involving product definition, design, and qualification processes.
Senior/Staff High - Speed Analog IC Design R&D Engineer at Nokia creating innovative products in fast - paced team environment. Hands - on in all phases of R&D including product definition and circuit design.