User Researcher improving customer experience through research at PropertyGuru, Southeast Asia's leading PropTech company. Conducting qualitative and quantitative studies to enhance user satisfaction and product effectiveness.
About the role
- UX Researcher within Afya focusing on product and design strategy in healthcare. Identifying user experience challenges through qualitative and quantitative research.
Responsibilities
- Support the development of strategy and decision-making for the Product and Design teams.
- Identify problems and opportunities in product user experience through quantitative and qualitative research.
- Serve as a core support role that will impact the outcomes of features, products, and business strategies.
Requirements
- Bachelor's degree in Design, Marketing, or related fields.
- Strong knowledge and mastery of quantitative and qualitative research methodologies.
- Experience with field research techniques and methodologies.
- Previous experience in building digital products.
- Experience facilitating co-creation sessions with cross-functional teams.
- Extensive knowledge of ResearchOps.
Benefits
- Meal allowance / meal voucher.
- Flexible working hours and arrangements (for remote positions).
- Transportation allowance (for hybrid or on-site roles).
- Profit-sharing (PLR).
- Multi-benefits: flexible allowance via Flash Card to use as you prefer.
- Gympass / Wellhub.
- Psicologia Viva (online platform for consultations with psychologists and nutritionists).
- Health and dental insurance.
- Life insurance.
- Extended parental leave (up to 6 months for mothers and 20 days for fathers).
- Rede D'Or: support and important information for maternal and infant health with a network of accredited nurses.
- Partnership with SESC in your region (varied programming in education, health, culture, leisure, and social assistance).
- Birthday day off (one day off to take on your birthday or during your birthday month).
- Platform with various courses to enhance your skills (UCA).
- Language academy (AIA).
- Leadership development program.
- Mentoring program for Afya women (MMA).
- Discount on undergraduate and graduate courses at Afya's educational institutions.
Job title
Job type
Experience level
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Degree requirement
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