Senior Systems Administrator responsible for stability and integrity of corporate server infrastructure and Active Directory environment. Involves design, installation, monitoring, and optimization of server systems.
About the role
- Senior Systems Administrator at DriveTime, ensuring the stability, security, and performance of IT infrastructure across locations. Collaborating on cross-functional initiatives and maintaining high system availability.
Responsibilities
- Administer and maintain Microsoft Windows Active Directory, including Group Policy Objects (GPOs), user/computer account management, and domain services.
- Manage and troubleshoot DNS, DHCP, and printing solutions across field and corporate environments.
- Hands-on experience with PrinterLogic (Vasion) preferred.
- Support and maintain VDI deployments, ensuring optimal performance and user experience.
- Ensure high system availability and performance to maximize end-user productivity.
- Provide advanced support and configuration for Microsoft 365, including Office, Teams, SharePoint, Exchange, Intune, and Copilot.
- Provide support for SaaS cloud systems, including SSO and SCIM integrations.
- Mobile Device Management (MDM) utilizing SOTI MobiControl, Kandji, and Intune.
- Deliver remote site management and support across multiple locations, ensuring consistent uptime and system reliability.
- Maintain and support MDF/IDF infrastructure, including hardware, cabling, and environmental monitoring.
- Troubleshoot and support Cisco/Meraki SD-WAN infrastructure.
- Develop and maintain PowerShell scripts to automate routine administrative tasks and improve operational efficiency.
- Collaborate with Data Center Services and End User Computing teams to execute cross-functional technical initiatives.
- Serve as an escalation point for unresolved Tier 1 support issues, providing expert-level troubleshooting and resolution.
- Demonstrate adaptability and continuous learning in a fast-paced, evolving IT landscape.
Requirements
- 5+ years of progressive IT Operations experience, with at least 3 years in Systems Administration within an enterprise environment.
- Proven expertise in Windows Server technologies, Active Directory, DNS, DHCP, and Microsoft 365 administration.
- Strong scripting skills in PowerShell for automation and system management.
- Experience with cloud-based SaaS platforms, including identity and access management.
- Solid understanding of network infrastructure, particularly Cisco/Meraki SD-WAN.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with technical and non-technical stakeholders.
- Strong organizational and multitasking abilities.
- Demonstrated customer service orientation and ability to work independently.
- Required scheduled on-call rotation (one week per month).
- High School Diploma or equivalent required.
- Nice to have but not required: Experience working with external IT vendors and General Contractors. Mobile Device Management (MDM): Intune, MobiControl and Kandji. Access Controls/Security (Physical and camera): Verkada, Kantech/Entrapass and Milestone. Enterprise Application upgrade and troubleshooting experience. Knowledge and support experience with Apple devices. MCSA or MCSE CCENT or CCNA ITIL Foundation or higher
Benefits
- Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
- 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
- Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
- Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
- Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
- Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
- In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
- Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
- We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
- Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
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