Serviceability Design Engineer at GM Defense ensuring service deliverable readiness and technical support for defense industry customers. Collaborating with cross-functional teams to resolve service issues and maintain quality standards.
Responsibilities
Lead identification of Service Parts for Development of Service Parts BOM
Support development and validation of service special tools and procedures
Provide support for emerging and quality issues
Provide technical support for various other teams including: Program management, Product Engineering, Parts Release, Remanufacturing, Service Training, Warranty Center, Technical Assistance, Assembly Plants, Field support, Suppliers
Work with other department functions and suppliers to implement cost reduction, math improvements, while supporting all department programs.
Provide technical direction to support personnel as required
Communications information to and from internal and external customer organizations,
Stay abreast of new technology and driven practices
Perform special assignments as requested
Requirements
Bachelors Degree in Engineering, Technology or related discipline
3+ years of experience in Serviceability Engineering, Field Service, or Product Support
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