Systems Engineering Manager leading a team to optimize i3D.net’s global infrastructure solutions. Focused on collaboration and innovation for real - time system efficiency and scalability.
About the role
- Senior Sales Operations Systems Analyst optimizing CPQ systems to support sales processes at Sphera. Collaborating with teams to ensure compliance and streamline workflows.
Responsibilities
- CPQ Ownership & Architecture: Own the end-to-end CPQ solution design, configuration, and performance, including product catalog setup, pricing logic, discounting rules, approvals, bundles, and templates
- Systems & Process Support: Provide day-to-day support for revenue systems, especially CPQ and CRM (Salesforce), resolving issues quickly and managing user requests via ticketing systems
- Sales Technology & Data Governance: Partner with Sales Ops and RevOps to ensure system configurations support lead-to-cash processes, sales playbooks, and GTM strategies
- Continuous Improvement: Identify and implement automation and process enhancements to reduce friction in the sales cycle.
Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, or CRM/CPQ system administration roles
- 3+ years of hands-on experience with CPQ systems (e.g., Salesforce CPQ, DealHub, Apttus, or equivalent)
- Strong Salesforce.com (SFDC) experience including configuration, reporting, objects, and workflows
- Solid understanding of quote-to-cash processes and dependencies with Finance, Legal, and Product functions
- Experience managing cross-functional projects involving technical and non-technical stakeholders
- Excellent analytical, problem-solving, and troubleshooting skills
- Strong communication skills and ability to translate technical concepts to business users.
- Preferred Salesforce Administrator or Advanced Administrator certification
- CPQ Specialist certification or equivalent hands-on experience with CPQ configuration and modeling
- Familiarity with SaaS pricing models, subscription billing, and renewal workflows
- Experience with integration tools such as Boomi, MuleSoft or middleware platforms.
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Retirement Plan with Company Match
- Life and Disability Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Paid Time Off and Holidays
- Flexible Working Schedule
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