Supervisor of Service Assurance overseeing incident management and technical staff performance. Leading communications during outages for enterprise customers within Comcast Business.
About the role
- Senior Manager executing risk and control initiatives across Insurance, Pensions & Investments at Lloyds Banking Group. Leading control transformation with strong emphasis on compliance and operational risk management.
Responsibilities
- Driving control improvements through simplification and automation.
- Championing ERMF compliance across the business units.
- Coordinate risk and control assessments in partnership with Risk Owners (ROs) and Control Owners (COs).
- Lead root cause analysis of operational risk events and ensure timely control remediation.
- Provide assurance over supplier policy adherence and manage outsourcing notification processes.
- Act as a senior point of contact for internal and external partners on control matters.
Requirements
- Background working in regulated environments within the Insurance space
- Experience in risk management and controls at a senior level.
- Strong understanding of ERMF and operational risk frameworks.
- Excellent partner management and communication skills.
- Experience in process automation and control design.
- Strong product understanding.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus.
- Share schemes including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 30 days’ holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
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