Hybrid Senior IT Governance Analyst

at YDUQS

• Job title: Senior IT Governance Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Rio de Janeiro, Brazil

About the role

• Senior IT Governance Analyst at YDUQS responsible for mapping and modeling IT processes. Collaborating with teams to enhance performance and streamline governance frameworks.

Responsibilities

• Map, model and review end-to-end IT processes using Bizagi or similar BPMN tools.
• Facilitate workshops and interviews with stakeholders to gather and validate processes.
• Manage the IT value chain, ensuring visibility of steps, inputs, outputs and process performance indicators.
• Conduct process maturity assessments and propose improvements and automations in collaboration with technology and business areas.
• Define and monitor indicators (KPIs) to measure efficiency, compliance and process evolution.
• Maintain the process repository up to date, ensuring version control, adherence to standards and traceability.
• Support the promotion of a continuous improvement and process-oriented culture within IT.

Requirements

• Bachelor’s degree in Administration, Engineering, Information Systems or related fields.
• Solid experience in mapping and modeling IT processes (BPMN).
• Knowledge of modeling tools such as Bizagi or equivalents.
• Functional understanding of the Technology area and IT processes.
• Experience with ITIL, COBIT or other IT governance frameworks.
• Analytical ability to identify bottlenecks and propose practical, sustainable solutions.
• Excellent communication and facilitation skills with multidisciplinary teams.
• Certifications in BPM, ITIL, COBIT or Lean Six Sigma will be considered a plus.

Benefits

• Tuition scholarships up to 100% for employees, eligible dependents and extended family members (parents and siblings), allowing up to three scholarships simultaneously;
• Health insurance with full subsidy for the employee and partial coverage for their family, with the employee responsible for co-payment;
• Optional dental insurance to support oral health;
• Meal allowance or food voucher with an option to choose based on your needs;
• Wellhub or Totalpass for flexible gym options;
• Wellz, a platform focused on employees' mental and emotional health offering various types of support, including access to online individual therapy;
• Well‑being and benefits club with a dedicated program and exclusive perks;
• Flexible dress code to promote our diversity;
• Life insurance;
• Partnership with SESC;
• Corporate University available on our exclusive portal, Educare;
• Growth opportunities — currently more than 60% of positions are filled through internal selection.