Hybrid Senior Infrastructure Engineer – FileNet Support

at Health Care Service Corporation

• Job title: Senior Infrastructure Engineer – FileNet Support
• Job type: Full Time
• Experience level: Senior
• Salary: $82,700 - $149,300 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Splunk
• Location requirements: Hybrid, Nashville, United States

About the role

• Senior Infrastructure Engineer managing IBM FileNet P8 and its components in collaboration with engineering and operations teams. Designing infrastructure solutions to improve deployment times and supporting FileNet environments.

Responsibilities

• Collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility.
• Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments.
• Transitioning knowledge to infrastructure operations.

Requirements

• Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
• Provide day-to-day support and administration of IBM FileNet P8 and associated components including:
• ◦ FileNet Content Engine (CE)
• ◦ Process Engine (PE)
• ◦ Content Navigator (ICN)
• ◦ CEBIT
• ◦ ECM Content Services
• Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools.
• Infrastructure Automation
• Operations Management
• ITIL v3
• IT standards, procedures, policies
• Ability to simplify & standardize complex concepts / processes
• Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge), and markets (e.g., existing/ planned)
• Oral & written communications
• Problem solving / analytical skills, tools and techniques
• Supplier management
• Ability to prioritize and make trade-off decisions
• Drive cross functional execution
• Adaptability and ability to introduce/manage change
• Teamwork and collaboration
• Organized and detail oriented
• Analytical and problem solving skills

Benefits

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• other incentives