Incident manager for information security incidents at TD Bank. Leading incident response and coordination for investigative activities and fraud management.
Responsibilities
Manage, coordinate, and lead information security, fraud, and/or investigative incidents
Drive response efforts, leveraging critical thinking skills, an investigative mindset, and active listening
Track incident tasks, data, and workstreams
Effectively author and review communications for stakeholders, operational personnel, and leadership
Document and evidence cases comprehensively in the team's system of record
Participate in, and lead response efforts during on-call routines
Provide technical expertise and consultation to partners and/or stakeholders on a broad range of Technology and Fraud Controls / Information Security programs / policies / standards and incidents for own specialized discipline / practice area
As needed, conduct risk assessments for incidents, articulate and document impact of control gaps to the business and the overall Bank, risk mitigation and remediation plans, or provide info security solutions to address risks as applicable
Ensure technology, processes, and governance are in place to monitor, detect, prevent, and react to current and emerging security threats against TDBG’s business
Assist with driving risk remediation activities and identify new issues in need of remediation alongside senior and executive leadership on Fusion Incident Management
Assist with driving evolution of internal processes, documentation, routines, etc. alongside senior and executive leadership on Fusion Incident Management
Consult on Regulatory compliance requirements, reporting and questions
Provide support and consulting in preparation for Audits and in composing management responses and appropriate remediation activities
Requirements
5 - 7 years of relevant experience
University degree preferred
Experience managing, or participating in, incident response
Must excel at working on a team in a collaborative environment
Experience in information security, fraud operations, investigations, and/or insider threat
Command/executive presence; ability to lead and bring calm to stressful and complex situations
Multi-tasking and time management skills a must
Ability to think outside the box to comprehensively respond to all incidents
Information security certification / accreditation an asset
Benefits
Health and well-being benefits, including medical coverage
Paid time off
Career development and reward and recognition programs
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