Hybrid Senior Influencer Manager

at United States Department of Defense

• Job title: Senior Influencer Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Influencer Manager responsible for high-impact influencer campaign delivery and strategic client relationships at DEPT®. Collaborative role focusing on creativity and data-driven decision making.

Responsibilities

• Campaign Delivery: Utilise your expertise to ensure seamless, high-impact influencer campaign delivery. Track and optimise campaigns for strong client returns.
• Client Roadmap Development: Strategically shape and evolve the client roadmap, nurturing long-term relationships while identifying reactive opportunities.
• Senior Client Relationships: Own and deepen senior client relationships, acting as a key escalation point and providing regular engagement to support Client Service & Creative teams in account growth strategies.
• Collaboration: Partner with Creative & Paid Social teams to maximise campaign performance and champion the influencer product across business functions.
• Process Implementation: Develop, implement, and refine guidelines and resource planning to enhance operational efficiency where necessary. Collaborate with leadership to address team challenges as they arise.
• SOW Management: Support wider teams to define accurate, profitable SOWs.
• Team Development: Support and develop your direct reports (3), fostering a positive and productive team environment.
• Market Knowledge: Maintain a strong understanding of the influencer marketing landscape, encompassing different platforms, influencer tiers, content formats, and ROI measurement.
• Data Analysis Expertise: Conduct thorough data analysis to evaluate campaign performance and drive strategic decisions, ensuring insights are effectively communicated and leveraged for future initiatives.
• Reporting Proficiency: Strong reporting skills focused on influencer metrics, providing actionable insights that inform clients and elevate campaign success.

Requirements

• 3+ years of influencer campaign execution and proven experience in managing at least 2 direct reports.
• Agency experience is essential for this role.
• Demonstrable track record of creating and implementing high-performing influencer marketing campaigns.
• Ability to understand and leverage collaboration opportunities with other business lines.
• A natural problem solver with a proactive approach to client solutions.
• Confident, dynamic, and engaging communicator who prioritises quality work and a positive work environment.
• Passionate about developing influencer team knowledge.
• Immediate start availability is highly preferred

Benefits

• A flexible, hybrid working policy (2 days from the office, depending on location).
• An excellent salary based on experience and equal pay policies
• Pension, free private healthcare, mental health support, and company sick pay scheme.
• 26 days paid holiday (plus UK Bank Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.
• Help getting you to work with a season ticket loan and cycle to work scheme.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.