Senior Executive-Customer Care Non-Voice role analyzing emails and data entry to assist clients. Requires customer service experience and strong email writing skills.
Responsibilities
Email analysis and support
Data entry for efficient reporting
Assist client specific tasks such as cancellation and issuance of remediation refund/s
Requirements
Candidates with upto 24 months of exp in any customer service in any BPO/Non BPO from any insurance background.
Any graduates to be considered for this role.
Candidates with prior exp in email writing support will be preferred.
Very good emails writing skills needed
B2-8 should be the CEF criteria
Job title
Senior Executive – Customer Care, Non-Voice, Back-End/Transaction Processing
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