Director of IT Procurement leading sourcing and procurement strategies for IT goods at Emory University. Optimizing technology spend and ensuring contract compliance while supporting academic needs.
TG
Hybrid Senior Dev Lead – D365 Finance & Operations
Posted 5 months ago
About the role
- Senior Dev Lead overseeing development for D365 Finance & Operations at TP. Collaborating with teams for ongoing rollouts and support operations in a hybrid work setting.
Responsibilities
- Participate in development tasks and issue resolution activities related to ongoing D365 F&O rollouts across multiple subsidiaries, ensuring alignment with global standards and timelines.
- Collaborate with cross-functional teams to design and implement solutions for new requirements, enhancements, and subsidiary-specific configurations.
- Contribute to testing efforts (unit, integration, and UAT) in the context of rollout projects.
- Support localization and integration needs for new subsidiaries during rollout phases.
- Ensure proper handover and knowledge transfer from project (BUILD) to support (RUN) teams post-rollout.
- Act as a senior escalation point for complex D365 F&O technical incidents escalated from the L1 team.
- Collaborate effectively with the L2 integration partner team to analyze and resolve recurring or complex technical issues.
- Perform deep-dive investigations into system behavior, integrations, custom code (X++), and performance issues.
- Ensure timely resolution and root cause analysis of incidents, with a focus on minimizing business disruption.
- Own and manage the end-to-end lifecycle of support tickets, including coordination between internal stakeholders, L1 team, and the integration partner.
- Drive continuous improvement initiatives based on ticket trends, recurring issues, and user feedback.
- Support environment management activities including code deployments, configuration migrations, and data refreshes.
- Maintain technical documentation, knowledge base articles, and handover materials.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in technical support or consulting for D365 Finance & Operations.
- Strong technical expertise in:
- X++ development and debugging
- LCS (Lifecycle Services) and Azure DevOps pipelines
- SQL Server and data management framework (DMF)
- Integration technologies (OData, custom services, REST APIs)
- Deep understanding of D365 F&O modules (Procurement, Sales, Accounting, Fixed assets...) and system architecture.
- Experience working in cross-functional environments involving support, business teams, and external partners.
- Ability to manage priorities across multiple tickets and stakeholders.
- Excellent communication skills, with the ability to translate technical issues into business terms.
- Familiarity with Power Platform (Power Automate, Power Apps, Power BI, Dataverse)
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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