Technical Data Analyst ensuring quality of content data through SQL development and analytics reporting at GHX. Collaborating in an Agile/Scrum environment with cross - functional teams.
About the role
- Senior Data Analyst at Multitude driving insight across collections and recovery operations. Responsible for data analysis and reporting to improve customer outcomes and portfolio profitability.
Responsibilities
- Lead analytics for collections performance, portfolio segmentation, and recovery optimization.
- Build and maintain dashboards, KPIs, and automated reports for collections and risk teams.
- Analyze delinquency, roll rates, repayment patterns, and behavior trends to identify actionable insights.
- Partner with operations, risk, collection process analysts, and data engineering teams to improve data accuracy and analytical capabilities.
- Evaluate treatment strategies, collection campaigns, and A/B tests to measure performance and recommend improvements.
- Support advanced analytics and predictive modeling initiatives in collaboration with the Data Science team.
- Ensure consistent data quality, governance, and documentation across data processes.
Requirements
- 3+ years of experience in data analytics, ideally within financial services, fintech, or debt collections.
- Advanced SQL proficiency; experience with Python or R for data analysis and automation.
- Strong knowledge of BI tools such as Power BI, Tableau, or Looker.
- Solid understanding of collections KPIs and lifecycle metrics.
- Experience handling large datasets and working in cloud-based data environments.
- Excellent communication and data storytelling skills, with the ability to translate data insights into business actions.
- Strong analytical mindset, attention to detail, and problem-solving orientation.
Benefits
- A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture.
- Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe.
- A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement.
- Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards.
- Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive.
- Enhanced Health & Retirement Coverage – benefit from comprehensive private health insurance and a supportive pension scheme, designed to give you peace of mind and long-term security.
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