Senior Consultant, Process Enablement working with clients to improve business processes at Mosaic. Responsible for analyzing workflows and implementing improvements with strategic thinking.
Responsibilities
Analyze and evaluate existing processes to identify inefficiencies and propose improvements.
Facilitate workshops with client subject matter experts (SMEs).
Gather, document, and maintain business requirements using Business Requirements Documents (BRDs) and Functional Specifications.
Develop and document clear process maps and workflow visualizations to effectively communicate business processes.
Ensure alignment of business processes with project and organizational goals through data collection and evaluation.
Support business process reviews, utilizing various media formats such as process flows, Word documents, and PowerPoint presentations.
Requirements
Proven ability to develop business requirements, process mapping, instructional documentation, and presentations.
Strong analytical skills with experience evaluating business processes, workflows, and operational efficiencies.
Experience preparing and facilitating workshops and focus groups.
Experience developing business requirements.
Experience developing instructional and procedural documentation and presentations.
Demonstrated skills in process mapping.
Demonstrated ability to gather data, perform data analysis, and draw conclusions to improve operational efficiencies.
Knowledge of business modeling terminology.
Experience in regulated industries such as utilities or financial services is a plus.
Ability to ensure processes align with industry standards and risk management frameworks.
Benefits
Comprehensive health and wellness package
Flexible Time Off program
Paid holidays
Discretionary 401(k) match
Participation in the Employee Stock Ownership Plan (ESOP)
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