Operations QA Lead at Neko Health managing quality operations and driving improvements in preventive healthcare technology. Responsible for CAPA processes and enhancing quality systems.
About the role
- Salesforce Quality Analyst executing testing and ensuring quality delivery in AI-related projects. Collaborating with teams on Salesforce implementation across multiple clouds.
Responsibilities
- Execute comprehensive end-to-end testing for 2-3 concurrent Salesforce projects.
- Create and maintain detailed test cases and test scripts from business requirements and user stories.
- Perform functional, integration, regression, system, and UAT testing across multiple Salesforce clouds.
- Test Salesforce-specific configurations including flows, validation rules, Lightning components, permission sets, and custom objects.
- Conduct risk-based testing to support rapid deployment cycles and tight release schedules.
- Validate data migrations, integrations, and system configurations using SQL queries and data validation tools.
- Track, document, and manage defects using Jira or similar tools with detailed reproduction steps.
- Participate in daily stand-ups, sprint planning, and defect triage meetings.
- Collaborate directly with developers to ensure quick issue resolution and quality gates are met.
- Partner with business analysts to understand requirements and provide testing insights.
- Support and facilitate UAT sessions with business users, gathering feedback and managing test cycles.
- Execute basic test automation scripts as provided by Lead QA or automation team.
- Contribute to test process improvements and adopt new testing tools as introduced.
- Learn and leverage AI-enhanced testing tools to improve efficiency and coverage.
- Maintain comprehensive test documentation and provide regular status updates to Lead QA.
Requirements
- 3-5 years of quality assurance experience with at least 2 years specifically in Salesforce testing.
- Strong expertise in manual testing methodologies, test case design, and execution.
- Hands-on experience testing Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
- Functional understanding of Salesforce platform architecture, data model, and security model.
- Experience working in Agile/Scrum environments with sprint-based delivery.
- Proficiency with test management tools such as Jira, TestRail, Zephyr, or similar platforms.
- Strong attention to detail with excellent documentation and communication skills.
- Ability to effectively manage and context-switch between 2-3 concurrent projects.
- Experience with defect tracking, root cause analysis, and test reporting.
- Proven ability to work under supervision while maintaining high autonomy in execution.
- Collaborative mindset with ability to work effectively with distributed teams.
- Understanding of software development lifecycle and quality assurance best practices.
Benefits
- Nil to minimal travel
- Hybrid, mostly remote with flexibility when required
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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