Conseiller Clientèle managing customer inquiries for audioprosthetic professionals. Responsible for phone and email communication, order management, and client satisfaction.
About the role
- Project Manager coordinating web projects through all phases with a focus on client communication and resource planning. Seeking an organized individual with IT project management experience in Switzerland.
Responsibilities
- Managing and coordinating web projects across all phases (initial discovery, requirements gathering, planning, monitoring/controlling, implementation, closure)
- Communicating with and advising clients; handling client inquiries by email and phone
- Acting as the interface between design, development and the client
- Creating project roadmaps in coordination with clients
- Resource planning for project teams
- Assisting with cost estimates and preparing proposals/quotes
Requirements
- A relevant and appropriate education or degree (e.g., IT education with business administration further training, business administration background with IT experience, or similar)
- Experience leading IT-related projects
- Reliability is one of your strengths
- Experience preparing proposals/quotes and managing (potential) clients is an advantage
- Knowledge of various agile methods (Kanban, Scrum, Design Thinking)
- Entrepreneurial thinking and self-initiative
- Positive mindset with a good sense of humor
- Team player who enjoys working with people (yes, even in the mornings)
- Used to working independently and organizing yourself
Benefits
- Passion for quality. Our products work well, look great, and provide users with a positive experience. This requires top quality at every step.
- Gain experience in a dynamic business. Decisions here are impactful and influence our success. You'll have a voice and can make a real difference.
- Enjoyable work environment. We are honest and open with each other, supporting and motivating one another. It's helpful if you can take (and dish out) a joke now and then.
- Stay up to date. We value and encourage the use of new technologies. If you have a great idea, you'll get time to pursue it.
- Flexible working hours. We don't impose strict rules on work–life balance, as long as it's aligned with project needs.
- Plenty of coffee to keep you going even on a rainy day. We serve fun latte art—hearts, cacti, quirky designs, and more.
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