Product Manager for EveryMatrix leading AI and automation initiatives in iGaming industry. Driving intelligent solutions to enhance operational efficiency and customer experience in gaming technology.
Responsibilities
Lead and mentor a dedicated team focused on AI and automation, driving delivery of intelligent microservices and decisioning systems
Define and own the product strategy and roadmap for AI and automation, aligned with business goals, regulatory requirements, and player protection standards
Tackle real-world iGaming challenges such as: - Withdrawal delays and payment failures - Unclear promotions and bonus terms - Incorrect bet settlements, voided bets and dispute resolution - KYC and identity verification friction - Responsible gambling tooling and self-exclusion flows
Collaborate cross-functionally with Compliance, Payments, Customer service, CRM as well as Engineering to scope initiatives and ensure delivery
Translate regulatory and operational needs into intelligent, automated workflows and AI-powered decisioning tools
Own prioritisation and backlog management across all automation and AI workstreams
Present strategy and progress to senior leadership, with clear KPIs and business impact
Analyse performance metrics such as automation success rates, resolution speed, and player satisfaction, and drive continuous optimisation
Stay ahead of AI trends and regulatory developments in iGaming to identify opportunities and ensure compliance
Requirements
Five or more years of experience in product management, ideally within iGaming or a similarly regulated, high-scale environment
Experience working with or leading automation and AI initiatives, either hands-on or strategically
Deep understanding of iGaming operations, especially payments, KYC, promotions, and dispute resolution
Strong leadership and stakeholder management skills, with a track record of cross-functional delivery
Ability to translate regulatory and operational complexity into scalable product solutions
Data-driven mindset with strong analytical skills and a passion for measurable impact
Highly organised, proactive, and accountable, with a proven ability to drive complex initiatives to completion
Benefits
2 additional days of paid leave added each year until your fifth year with us.
Stay Healthy: 10 sick leave days per year, no doctor's note required
Hybrid work schedule: 60% work from the office and 40% work from home per quarter (during your first 3 months, you'll be in the office full-time).
Monthly meal allowance.
Gym allowance
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Support for New Parents: - 52 weeks of paid maternity leave, with 21 weeks being fully paid - 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
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