Insurance Executive providing expert customer support via phone and email for Hiscox UK. Assisting with insurance quotes, policy adjustments, and enhancing customer outcomes.
About the role
- Direct Sales Manager leading a team of licensed Sales Agents. Fostering a high-performance culture and achieving sales goals in a hybrid work environment.
Responsibilities
- Lead and model behaviors to drive individual and team goals
- Achieve key performance metrics and address performance improvement issues
- Demonstrate exceptional verbal and written communication skills
- Build self-awareness and implement strategic action plans
- Foster a business owner mindset by implementing effective coaching routines
- Collaborate with business units to understand the end-to-end customer experience
- Foster high engagement through a culture of trust and belonging
Requirements
- Minimum of two years coaching, mentoring, supervisory or leadership experience
- Experience in a Sales environment is highly desired
- Insurance and leading in a Sales Center experience preferred
- College Degree strongly preferred
- Ability to foster a high-performing sales team environment with a focus on customer impact
- Strong skills in all basic computer applications (Word, Excel, PowerPoint, etc.)
Benefits
- Health insurance
- 401(k)
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Bonus potential
- On-the-spot recognition
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Experience level
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