Patient Financial Advisor serving as primary contact for patient billing inquiries. Resolving billing issues and acting as liaison between INTEGRIS and patients, providers, and payers.
Responsibilities
Serve as the primary contact for all patient billing inquiries.
Act as a liaison between INTEGRIS and patients, providers, and payers for all post-care matters related to account resolution.
Provide information regarding billing practices, policies, and patient billing statements.
Assist patients in understanding billing statements to ensure swift resolution of outstanding balances.
Requirements
Strong knowledge of healthcare billing, insurance, and compliance regulations in areas of hospital, physician, and specialty billing.
Able to manage sensitive information with confidentiality.
Excellent verbal and written communication and critical thinking skills.
Willingness to maintain a continued knowledge base of insurance and patient healthcare billing and collections compliance and practices.
4 years of experience in healthcare insurance billing, denial management, insurance resolution/follow-up, cash posting, patient financial services, healthcare billing customer service, or any combination of thereof.
5 years of patient access experience may also be considered.
2 years of medical billing experience may be considered for candidates with bachelor’s degree in healthcare or related field, or 3 years of experience with the completion of certification in a healthcare program such as medical coding.
Revenue Cycle or Patient Access certifications and Epic EMR experience preferred.
Must obtain Revenue Cycle or Patient Access related certification within 1 year of hire (Certified Revenue Cycle Representative or Certified Healthcare Access Associate).
Consultant in Financial Transformation supporting major clients in Banking and Insurance. Engaging in projects to enhance Financial performance and processes over various phases.
Director of Financial Management at Capital One Travel overseeing FP&A team and business analytics. Generating insights and supporting senior leaders with strategic financial planning.
Lead System Operations Specialist ensuring the 24x7 operation of distributed payment systems for the Federal Reserve. Responsible for large - scale clearinghouse and transaction processing.
Financial Solutions Advisor providing personalized financial solutions to clients and helping achieve their financial goals at Bank of America. Responsible for building financial plans and recommending brokerage products.
Credit Advisor developing and managing custom credit relationships for strategic wealth clients. Leading credit delivery process and collaborating with Advisors and underwriting teams to meet client needs.
Financial Solutions Advisor at Bank of America providing customized financial advice. Helping clients achieve their financial goals through tailored solutions and comprehensive planning.
Senior Associate advising global insurers and commercial clients on complex coverage issues and high - value disputes. Advocacy in insurance, reinsurance, and commercial sectors with a collaborative team.
Director of IT Procurement leading sourcing and procurement strategies for IT goods at Emory University. Optimizing technology spend and ensuring contract compliance while supporting academic needs.
Senior Financial Analyst responsible for financial management and analytics at CRC Group. Preparing reports to evaluate financial performance and supporting mergers and acquisitions processes.