Mortgage Consultant providing guidance to customers on their home journeys and mortgage needs. Role offers flexible working hours and requires evening and weekend availability.
Responsibilities
Talking to a variety of existing and new to bank customers about their individual home journeys
Supporting customers with a wide variety of topics
Guiding customers through digital Home journeys
Dealing with existing customer queries and helping customers post application
Providing expert professional guidance to support their mortgage, protection and insurance needs
Working until 8pm as needed is necessary to be eligible for this role
Opportunities to develop new skills in new product areas and opportunities to advance or move across the Group
Requirements
A customer-centric, personable approach
A flexible attitude to how, when and where you work – including evenings and weekends
A willingness and ability to learn new skills and pick up new digital technologies
Banking experience or experience engaging with customers would be a bonus!
Benefits
A generous pension contribution of up to 15%
Annual bonus award, subject to Group performance
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
A range of wellbeing initiatives and generous parental leave policies
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