Content & Marketplace Operations Manager at Xsolla overseeing marketplace operations and content management for platforms. Engaging with cross - functional teams to optimize digital merchandising and live operations.
Responsibilities
- Lead the set up and reporting of all key production activities within a designated allocation of content workstreams.
- Run processes to ensure they meet the requirements of internal and external stakeholders needs and contractual requirements
- Conduct gap analysis to identify focused areas for change and improvement with a focus on quality, error free content.
- Review process improvement and skills audit output and ensure this is implemented
- Act as the process owner for the processes related to assessment content ensuring processes are documented and regularly reviewed
- Takes ownership of identifying and implementing process and system improvements and changes
- Supporting the response to any internal/external audits or any identified lessons learned for the area of responsibility
- Act as a matrix manager for our external examiners, leading all content production processes for a set of deliverables. Oversee the development, production and delivery of high stake assessments and support material.
Requirements
- Be accountable for the updating of smartsheets and other tracking records ensuring the integrity by which assessment content processes are devised, followed, reviewed and amended.
- Ensure all processes are fully documented and adhered to
- Ensure all regulatory requirements are adhered to and reporting is clearly managed and aligned
- Implement new process, procedures and systems to reflect the changing demands within our content production delivery
- Conduct a full end to end process review
- Drive continuous process improvement through the conception, development and implementation of clearly defined and documented processes
- Deliver on innovation for test making
Benefits
- We know you’ll do great work, so we give a lot back with some of the best benefits in the business.
- We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too.
- Please see our attractive UK benefits here: Pearson Jobs – Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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