Manager of Claims & Underwriting Training overseeing training programs for Claims and Underwriting business units. Leading a team driving innovation and collaboration towards measurable impact in employee growth.
Responsibilities
Lead a team that includes supervisors, administrative staff, instructional designers, and training specialists both locally and remotely across multiple markets
Be in regular contact with individuals at all levels of the organization on a variety of learning and development issues
Enable business performance and collaborate with senior leadership across the organization
Lead professional skills improvement, soft-skills training, and technical training programs on an organization-wide basis
Design and facilitate claims and underwriting training
Develop and manage learning platforms
Direct and manage cross-functional committees and supervise the design and implementation of training programs
Make decisions involving the direction of major projects and implement plans that affect strategic direction
Requirements
B.A. in Human Resources, Organizational Development, Training or Insurance or equivalent combination of work experience and education required
MA/MBA preferred
Experience working in a multi-state environment
Experience in developing Insurance Claims and Underwriting training curriculum
High degree of collaboration with multi-state team members
Certificates from ATD or similar organizations preferred
Insurance-related professional designations preferred
SHRM-SCP/ SPHR preferred
3+ years in administering learning and development programs
3+ years in managing employees and/or supervisors
3+ years in Instructional Design
Instructional Design certifications a plus
Proven skills in project management
LMS knowledge
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
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