Hybrid Lead QA

at dentsu Austria

• Job title: Lead QA
• Job type: Full Time
• Experience level: Senior
• Salary: $78,000 - $126,500 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AEM, Cloud, Cypress, Magento, Oracle, Selenium, Sitecore, SQL
• Location requirements: Hybrid, New York City, United States

About the role

• Lead QA Engineer managing testing activities for web-based software projects. Collaborating with teams to ensure quality deliverables and continuous improvement in QA practices.

Responsibilities

• Lead the planning, execution, and monitoring of testing activities across assigned projects.
• Collaborate with product, engineering, and project management stakeholders to define test strategies, scope, and estimates.
• Perform manual testing and identify opportunities to incorporate automation where beneficial.
• Guide the adoption of automation tools and frameworks (e.g., Playwright, Cypress, Selenium) as appropriate.
• Maintain a clear and prioritized defect management process.
• Review, refine, and maintain test documentation, including test plans, cases, and reports.
• Analyze data, identify discrepancies, and recommend corrective actions.
• Provide reviews of test deliverables to ensure accuracy, completeness, and adherence to standards.
• Assign tasks, balance workloads, and oversee deliverables for a QA team of 5–7 engineers.
• Mentor, coach, and develop team members to build a high-performing QA team.
• Facilitate knowledge-transfer sessions and promote continuous learning within the team.
• Represent QA in discussions on requirements, scope, timelines, and release readiness.

Requirements

• 6+ years of professional experience in software testing, including at least 2 years in a lead or senior QA role.
• Strong understanding of the Software Testing Life Cycle (STLC) and testing methodologies (functional, regression, integration, exploratory, UAT).
• Hands-on experience with at least one platform type: Ecommerce (e.g., Salesforce Commerce Cloud, Shopify, Magento), Content Management Systems (CMS) (e.g., Adobe AEM, Contentful, Sitecore), or Order Management Systems (OMS) (e.g., Manhattan, IBM Sterling, Oracle OMS).
• Experience with Atlassian tools, including Jira (defect tracking) and Confluence (documentation).
• Exposure to test automation tools (Playwright, Cypress, Selenium, or similar); hands-on experience preferred but not required.
• Strong SQL and data validation skills.
• Experience preparing dashboards and communicating status reports to stakeholders.
• Demonstrated ability to take ownership of QA deliverables across the full software delivery cycle.
• Proven ability to mentor and manage a small team while contributing as an individual tester.
• Strong communication and negotiation skills with technical and non-technical stakeholders.

Benefits

• A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits