Lead Product Manager managing PayPal's Identity Platform for authentication and payments. Collaborate with cross-functional teams to enhance customer experience securely.
Responsibilities
Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Controls for the customer experience and customer needs in product requirements and as an input to decision making.
Monitors metrics that inform the success of products including usability studies, research and market analysis.
Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Monitors product profitability measures, including budget.
Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
Interfaces with product leadership as needed.
Partners with content developers, data scientists, product designers and user experience researchers.
Requirements
Minimum of 8 years of relevant work experience
Bachelor's degree or equivalent experience
At least 3-5 years' experience building consumer or B2C software
Prior experience building Identity or Authentication products
Familiarity with NIST 800-63, FTC and EU SCA/PSD2 guidelines on Authentication
Direct prior experience in eCommerce, FinTech, and the banking ecosystem
Proven track record for building, launching, and maintaining high-scale, successful products
Excellent organizational, communication, and interpersonal skills
Strong business and technical acumen
Strong problem-solving, conflict resolution, influencing and decision-making skills
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