Lead Director driving content marketing and customer growth strategies at CVS Health. Overseeing content innovation and analytics to enhance customer engagement and retention.
Responsibilities
Design and execute comprehensive content strategies that drive brand equity and customer acquisition
Pioneer implementation of cutting-edge technologies to enhance content performance
Establish robust measurement systems utilizing search data and customer behavior analytics
Create compelling narratives that educate customers and drive conversions
Lead multidisciplinary teams spanning creative, analytics, SEO, product, and external partners
Navigate complex organizational structures to align content initiatives with business priorities
Oversee relationships with external agencies to maximize efficiency
Leverage advanced data analysis to optimize content across channels
Develop CRM strategies and audience segmentation approaches
Create quantifiable frameworks to measure content marketing efforts
Support integrated campaigns across owned channels
Requirements
10+ years of progressive marketing leadership in content marketing and digital customer growth
Proven track record in retail, e-commerce, healthcare, or consumer brands
Experience scaling content operations
6+ years of digital platform mastery including content management systems
Advanced data fluency with ability to craft executive-ready narratives
SEO and digital traffic optimization experience
Strategic consulting background preferred
Matrix management excellence
Executive presence and expert-level communication skills
Creative judgment combined with analytical rigor
Martech/AdTech expertise
Brand marketing and social media exposure
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
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