Hybrid Infrastructure Specialist

at Kyndryl

• Job title: Infrastructure Specialist
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, SMTP
• Location requirements: Hybrid, Chennai, India

About the role

• Infrastructure Specialist at Kyndryl analyzing and resolving technical issues in IT projects. Collaborating with tech teams for strategic planning and operational execution in a dynamic environment.

Responsibilities

• Analyze problems and tech issues, offer solutions
• Test, modify, automate, and integrate systems
• Long-range strategic planning of IT infrastructure and operational execution
• Work closely with Architects, Technicians, and PMs throughout the lifespan of a project

Requirements

• 8+ Years Experience in O365 and SharePoint portal
• Hybrid Exchange Management: Configure and maintain a hybrid Exchange environment, on-premises and cloud-based Exchange servers.
• Resolve issues related to email delivery, including non-delivery reports (NDRs), SMTP errors, and email routing problems.
• Mailbox Management: Investigate and recover missing items (emails, appointments, meetings) from user mailboxes.
• Troubleshoot and fix issues with Exchange Transport Rules (ETR) and Data Loss Prevention (DLP) rules to ensure compliance and data security.
• Monitor the performance of Exchange Online services, identifying and addressing any bottlenecks or performance issues.
• Implement and manage security measures, including litigation holds and retention policies, to protect data and ensure compliance.
• Configure and manage advanced settings and integrations, such as hybrid Exchange environments and third-party email services.
• Set up and manage SMTP relay for email routing and delivery, ensuring secure and reliable email flow.
• Diagnose and resolve connectivity problems between the SMTP relay server and the email client or other servers.
• Troubleshoot "Relay Access Denied" errors by reviewing permission settings, IP allowlists.
• Manage SharePoint sites, libraries, and permissions to facilitate document management and collaboration.
• Manage and troubleshoot permission scopes, ensuring proper access control and security within SharePoint sites.
• Configure and manage ACLs to control access to files and folders, ensuring compliance with organizational policies.
• Administer site collections, including creating and managing sites, libraries.

Benefits

• Continuous growth opportunities
• Opportunities to gain certification and qualifications on the job
• Access to best learning in the industry for certifications including Microsoft, Google, Amazon, Skillsoft, and many more
• Employee learning programs
• Company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations