Hybrid Engagement Consultant

at Lloyds Banking Group

• Job title: Engagement Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bristol, United Kingdom

About the role

• Engagement Consultant working in the UK to deliver pension presentations and enhance understanding of workplace pensions. Collaborating with key stakeholders to improve member engagement strategies.

Responsibilities

• Support the member engagement strategy, contributing to improving member understanding and participation in workplace pensions, helping to drive better retirement outcomes.
• Deliver engaging pension presentations to workplace members and intermediary partners.
• Creating and presenting clear, informative sessions that help employees understand their pension options and benefits, tailored to different audiences and client needs.
• Create innovative collateral reflecting changes in the UK pension landscape, bring fresh ideas and develop new materials that respond to frequent legislative and market changes, ensuring content remains relevant and impactful.
• Spot opportunities to deepen relationships, expand services to support onboarding of new clients and growth of existing.
• Gather and apply feedback from advisers, employers and members to refine and enhance presentation content, ensuring it resonates with audiences and meets their needs.
• Maintain a strong understanding of the member engagement proposition and technology and how your role fits into the wider engagement offering.
• Stay informed on market and internal developments, keeping up with industry trends, regulatory updates, and internal changes will be key to ensuring your content remains current and accurate.
• Clearly articulate and position the Scottish Widows proposition externally, ensuring that its value proposition is communicated effectively and consistently.

Requirements

• Excellent presentation and public speaking skills
• Excellent PowerPoint skills to create content.
• Ability to simplify complex pension topics for diverse audiences
• Good understanding of the UK pension landscape and regulatory environment with a view to undertaking professional qualifications.
• Strong written and verbal communication skills
• Stakeholder engagement and relationship building skills
• Confidence in promoting team on key social channels
• Ability to gather and apply feedback to improve content and engagement
• Familiarity with digital tools and resources for member engagement

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies