Hybrid Director, Solutions Engineering

at BetterUp

• Job title: Director, Solutions Engineering
• Job type: Full Time
• Experience level: Lead
• Salary: $202,000 - $278,300 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Austin, United States

About the role

• Director of Solutions Engineering at BetterUp, building a team and embedding technical excellence in enterprise sales. Collaborating cross-functionally with teams to ensure successful customer launches.

Responsibilities

• Build the Solutions Engineering team from the ground up. Define team structure and hiring profiles.
• Create demo standards, playbooks, and reusable technical templates to streamline pre-sales engagement
• Embed SEs into strategic enterprise deals to drive discovery, demo execution, and technical win rates
• Reduce evaluation timelines and accelerate enterprise deployment velocity across high-stakes deals
• Partner cross-functionally to ensure platform readiness, data security, and smooth customer onboarding
• Represent the technical voice of the field in GTM leadership forums and roadmap discussions
• Build strong relationships with customer CTOs, CIOs, and InfoSec leaders to support trust and solution alignment

Requirements

• 10+ years in enterprise SaaS, including 5+ leading Solutions Engineering or Technical Sales teams
• A track record of scaling SE orgs from startup to maturity in high-growth environments
• Deep knowledge of enterprise integrations, APIs, data architecture, and security frameworks
• Experience partnering closely with Sales, Product, and Engineering to deliver customer impact
• Background in HR Tech, HCM, or related enterprise platforms (preferred but not required)
• Executive presence and the ability to communicate clearly with both technical and business audiences
• A builder's mindset and bias for action.
• Comfort navigating ambiguity and leading through change with confidence and clarity

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution