Hybrid Director - Show Quality

at Cirque du Soleil Entertainment Group

• Job title: Director - Show Quality
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Montreal, United States

About the role

• Quality Director ensuring high standards of performance and overseeing show quality at Cirque du Soleil. Collaborating across departments for artist development and operational excellence.

Responsibilities

• Collaborate with the Senior Director — Show Quality to define and implement governance frameworks and performance standards for all shows worldwide.
• Ensure consistent application of quality principles related to artistic performance, coaching, costumes, and performance medicine.
• Align the department strategy with organizational objectives and overall creative direction.
• Define, own and be accountable for the budget, schedule and execution of show refreshes.
• Act as the guardian of quality during refreshes, show evolutions and creative development.
• Centralize all requests coming from shows to the Concept Repository, challenge Artistic Direction (AD) decisions and act as the primary approver.
• Manage resources assigned to show refreshes and evolutions.
• Prepare and present impact analyses and business cases related to refreshes.
• Following a decision to evolve a show, plan and execute the necessary steps.
• Oversee the work of designers.
• Supervise operations related to artists passing through IHQ for training and development, including planning, resource management and program delivery.
• Lead the planning and coordination of training capacities in collaboration with key departments (Coaching, Performance Medicine, Casting, etc.).
• Ensure optimal use of internal facilities and staff to support artist development and show readiness.
• Manage and develop a multidisciplinary team dedicated to show quality: mentor, coach and support team members to encourage growth and excellence.
• Promote a culture of collaboration, accountability and continuous improvement.
• Manage the department budget, including forecasting, tracking and financial reporting of expenditures.
• Ensure efficient allocation of human and material resources across projects and priorities.
• Monitor performance against budget and adjust resource allocation as needed.
• Work closely with the Performance Medicine, Coaching, Casting and Show Management departments to coordinate workforce planning and project assignments.
• Act as the liaison between IHQ and show teams to ensure alignment on standards, expectations and support needs.

Requirements

• Minimum of 8 to 10 years of leadership experience in live entertainment, theatre, circus arts or a related field.
• Proven experience managing multidisciplinary teams in dynamic, high-performance environments.
• Strong expertise in budget management, resource planning and operational execution.
• Demonstrated ability to lead with both artistic sensitivity and strong business acumen.
• Recognized skills in organization, communication and problem-solving.
• High adaptability, resilience and ability to manage ambiguity in a creative environment.
• Bilingual in French and English (spoken and written) required.

Benefits

• An inclusive working approach based on team experience;
• Access to a private desk on days you come to the Montréal Studio, a stimulating environment where you can fully apply your creativity;
• Professional growth focused on high-quality projects to accelerate your career, with personalized support tailored to your professional ambitions;
• A benefits program including collective insurance, retirement savings and other perks that we will be pleased to present to you;
• A culture focused on developing equitable practices and community-building events.