Hybrid Director of Billing

at TALENThire LLC.

• Job title: Director of Billing
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ERP, Oracle
• Location requirements: Hybrid, Dallas, United States

About the role

• Director of Billing overseeing billing operations for a commercial refrigeration company. Ensuring accuracy, compliance, and efficiencies in billing processes across multiple service lines.

Responsibilities

• Lead, develop, and oversee the Billing Department, including billing specialists, analysts, and administrative staff.
• Manage end-to-end billing operations across construction, service, and maintenance contract divisions.
• Partner with operations and project management teams to ensure billing aligns with project milestones, service tickets, and contract terms.
• Ensure accuracy of all job setup, cost allocation, and change order documentation before invoicing.
• Implement and monitor key performance indicators (KPIs) related to billing accuracy, timeliness, DSO (days sales outstanding), and revenue recognition.
• Collaborate closely with finance and accounting teams to reconcile billing data with the general ledger and ensure compliance with GAAP.
• Standardize billing processes across multiple branches and service lines to improve efficiency and scalability.
• Oversee client billing inquiries and dispute resolution to maintain strong customer relationships.
• Support systems integration and technology improvements (ERP, field service management, etc.) to automate and enhance billing workflows.
• Participate in financial forecasting, audit preparation, and month-end close activities as they relate to billing.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field; MBA or CPA preferred.
• 8+ years of progressive experience in billing or revenue operations, with at least 3 years in a leadership role.
• Strong understanding of construction, service, and maintenance billing models.
• Experience working in an ERP or service management system (e.g., Oracle, SAP.).
• Proven ability to lead teams, implement process improvements, and drive measurable results.
• Excellent analytical, communication, and leadership skills.
• Ability to thrive in a fast-paced, multi-division organization with both project-based and recurring service revenue streams.

Benefits

• This is a full-time role with corporate benefits.