Data Analytics Advisor responsible for delivering high - quality analytics and reporting for Cigna's customer experience team. Collaborating with operational leaders and stakeholders to inform data - driven decisions.
About the role
- Data Analyst Lead working with Kuda to maintain financial dashboards and KPIs. Supporting data integrity and strategic decisions within Group Finance department while collaborating across various teams.
Responsibilities
- You will be the go-to person for all matters related to transactional data, working across all business departments to develop a deep understanding of our data structure.
- Ensure Group Finance has access to up-to-date, accurate dashboards and KPIs.
- Maintain our central KPI database, reviewing definitions, and driving the business towards a single source of truth for all financial and operational metrics.
- Support the team with ad-hoc business intelligence analytics to drive strategic decisions.
- Perform end-to-end reconciliation of transactional data across all key systems to ensure 100% data completeness and accuracy.
- Validate that product transaction flows and volumes match financial records.
- Support the migration of transactional data from our legacy systems onto ERP and legacy accounting systems.
- Provide critical support to the Finance team during audits, conducting ad-hoc analysis on revenue recognition, historical manual adjustments, and other data requests.
- Drive data consistency by identifying, explaining, and eliminating manual adjustments, ensuring all processes are automated and auditable.
- Own, maintain, and enhance the central Finance KPI database, establishing it as the single source of truth for Finance, Growth, Product, and other departments.
- Prepare and automate dynamic dashboards for the visual representation of Management Accounts.
- Collaborate with finance leadership to design and build MTD Budget vs. Actuals dashboards for periodic, real-time reporting to the Executive Committee (ExCo).
Requirements
- Bachelor's degree in Finance, Economics, Computer Science, Statistics, or a related quantitative field.
- 5+ years of experience in a Data Analytics, Business Intelligence, or Financial Analysis role.
- Experience in fintech, banking, or a high-growth digital/tech company is strongly preferred.
- Expert-level SQL skills for data extraction, manipulation, and complex analysis are essential.
- Advanced proficiency in BI and visualization tools (e.g., Looker, Power BI, Tableau) with a proven track record of building impactful dashboards.
- Strong understanding of financial principles, accounting, revenue recognition, FX, and management accounts.
- Experience with ERP systems (e.g., NetSuite, Xero) and data warehouses/cubes.
- Exceptional analytical and problem-solving skills with meticulous attention to detail.
- A proactive, self-starting attitude with the ability to take initiative and manage multiple projects independently.
- Excellent communication skills, with the ability to explain complex data concepts to non-technical stakeholders.
Benefits
- A great and upbeat work environment populated by a multinational team
- Pension
- Career Development & growth
- Competitive annual leave plus bank holidays
- Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
- Group life insurance
- Medical insurance
- Well-fare package (Wedding, Compassionate and etc)
- Perkbox
- Goalr - employee wellness app
- Award winning L&D training
- We are advocates of work-life balance, working in a hybrid in office schedule
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